30-Day Return Policy
We want you to be happy with your purchase. If you're not completely satisfied, you may return eligible items within 30 days of the delivery date.
Return Requirements:
Items must be unused, unworn, and in their original condition.
All original tags and packaging must be included.
Proof of purchase is required.
Non-Returnable Items:
Final sale or clearance items.
Used undergarments
Gift cards.
Items that have been worn, washed, altered, or damaged after delivery.
Refunds: Once we receive and inspect your return, we'll notify you of the status of your refund. If approved, your refund will be issued to your original payment method within 5–10 business days, depending on your financial institution.
Return Shipping: Contact StarliMi customer service if you are unsure about the return policy or need to return a purchased item.
Customer are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.
If you received a damaged or incorrect item, please contact us within 7 days of delivery so we can resolve the issue as quickly as possible.
For any questions about returns, please contact our customer support team.
