RETURN POLICY

Some items are non returnable due to hygienic reasons.

Non-returnable items include:

• Gift cards

• Final sale or clearance items

• Used Hair Products

• Personal care or intimate items (for hygiene reasons)

Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.

Digital Products

Due to the nature of digital goods, all digital products are non-refundable and non-returnable once delivered or downloaded.

If you experience issues accessing or receiving your digital product, please contact us within [7 days] of purchase, and we will assist you promptly.

DAMAGED OR INCORRECT ITEMS

If your item arrives damaged, defective, or incorrect, please contact us within [7] days of delivery. Include photos so we can resolve the issue quickly.

• Ordered Products are given a 4 hour order window before process.

• Most customers can expect their Item's within 3-7 with the exception of wedding Products.

• Wedding products typically take longer to process due to its sensitivity, customers can expect wedding items within 7-15 business days.

Shipping information is updated periodically and won't differ much from our original stance.

Product Information

Our products are made with the customers in mind. They are made from the highest quality. Our product are made and selected with intent, we try to weed-out fast-fashion. Nonetheless, some might fall through the cracks but that is not our intent.

Thanks for your continued support.